Tenant Disappeared? Get Back One Month’s Rent.

Imagine waking up to an empty unit and unpaid rent. With RENTASSURE™, you don’t have to panic. We turn your worst rental nightmare into a simple, stress-free solution — so you can get paid and move on, fast.

When Tenants Vanish, We’ve Got Your Back

You worked hard to find the right tenant. But what if they suddenly disappear, leaving you with empty rooms and unpaid rent? RENTASSURE™ is your safety net — so you never have to chase after lost income again.

A Landlord’s Worst Fear — Solved

You trusted your tenant. You did everything right. But sometimes, things go wrong. They vanish — no warning, no rent, just silence. Or they break the lease early, leaving you scrambling. It’s not your fault. But it shouldn’t be your problem, either.

RENTASSURE™ steps in so you don’t have to lose sleep — or money — over someone else’s choices.

How RENTASSURE™ Turns Crisis Into Calm

When the unexpected happens, you don’t just get sympathy — you get real options. Choose what works for you, and get back to earning, fast.

When Tenants Disappear

If your tenant vanishes without notice, we step in after a 30-day grace period from the first missed rent payment or date of disappearance. But here’s what makes us different — you get to choose what works best for your situation:

Option A
Rent Compensation

Receive 1-month rent compensation after 30-day grace period, subject to verification

Option B
Tenant Replacement

Rizurf will find a replacement tenant within 30 days of regaining unit access. If unsuccessful, 1-month rent will be compensated

When They Leave Too Early

Early terminations can be just as disruptive as disappearing tenants. When tenants leave within the first 6 months, we believe you shouldn’t bear the full financial burden of re-advertising and finding replacements.

Within 3 months

Full refund of service fees paid to Rizurf

3-6 months

50% refund of service fees paid to Rizurf

Why Landlords Choose RENTASSURE™

We’re not just a policy — we’re your backup plan, built by landlords for landlords.

No Extra Cost

Protection is included when you list and tenant through Rizurf — no separate premiums or hidden fees

Verified Claims

All claims must be verified with documented proof, and payout is subject to verification of tenant disappearance or breach

Risk-Pooling Service

This is a risk-pooling assurance product offered by Rizurf Technology Sdn Bhd, not regulated insurance

What We Cover — And What We Don’t

What We Cover
  • ✓ Runaway tenant (tenant disappears without notice)
  • ✓ Early termination of tenancy (within the first 6 months)
  • ✓ Two selectable options: rent compensation or tenant replacement
  • ✓ Service fee refunds for early termination
What We Are NOT
  • ✗ Not an insurance product
  • ✗ Not a property management contract
  • ✗ Not for wear and tear, damages, or behavioral complaints
  • ✗ Not meant to replace due diligence

We’re your financial safety net for lost rent — not a replacement for good tenants or property care. We keep it simple, so you can focus on what matters.

The Benefits Landlords Brag About

Sleep easy. Get paid. Move on. RENTASSURE™ is the landlord’s shortcut to peace of mind and real financial backup.

Financial Protection

Receive compensation up to one month’s rent when tenants disappear without notice, providing financial security.

Tenant Replacement

Option to have Rizurf find a new tenant within 30 days, minimizing vacancy periods and maintaining your rental income.

Early Termination Protection

Get service fee refunds when tenants terminate early, with full refunds for terminations within 3 months.

How It Works: From Panic to Payout

No jargon. No hoops. Just a simple process to get you back on track when tenants let you down.

Advertise with Rizurf

List your property through Rizurf Technology’s platform to become eligible for RENTASSURE™ protection.

1
Listing property

Successful Tenancy

Once your property is tenanted through our platform and all fees are paid, RENTASSURE™ protection activates automatically.

2
Successful tenancy

Issue Occurs

If a tenant disappears or terminates early, contact Rizurf within the specified grace period with required documentation.

3
Issue reporting

Choose Your Option

Select either rent compensation (Option A) or tenant replacement (Option B) based on your preference.

4
Choosing options

Receive Protection

Get your compensation or replacement tenant, and continue your landlord journey with peace of mind.

5
Protection received

Landlords Ask. We Answer.

The questions you’re thinking — answered honestly, with no fine print.

General Questions

What is RentAssure™?

Is RentAssure™ an insurance plan?

How much does it cost?

Who is eligible to receive RentAssure™ benefits?

When does RentAssure™ become active?

Coverage & Options

What does RentAssure™ cover?

What are the two claim options for runaway tenants?

What happens if the tenant terminates early?

Can I switch between Option A and B later?

Can I claim RentAssure™ together with RentEnforce™?

Claims & Process

How long is the grace period before I can claim for a runaway tenant?

What documents do I need to submit?

What if the tenant’s disappearance is due to negligence (e.g., not following up on late rent)?

What happens after I receive compensation?

Is marketing exclusivity required?

Other Questions

Can I get both tenant replacement and compensation?

Can I use my own agent or lawyer?

Is the compensation capped?

Can I claim RentAssure™ for damages or disputes over furnishings?

Is RentAssure™ transferable?

Still Have Questions?

Contact your Rizurf representative or visit our website for assistance.

Don’t Let Bad Tenants Cost You Sleep — or Money

Join smart landlords who get paid even when tenants disappear. Protect your rental income with RENTASSURE™—it’s the backup plan you wish you had sooner.

Real Landlords. Real Relief.

Hear how RENTASSURE™ turned disaster into relief for landlords just like you.

Client

Ahmad Ismail

Property Owner in Kuala Lumpur

"When my tenant disappeared without notice, RENTASSURE™ came through with compensation quickly. The process was straightforward and the support team was helpful every step of the way."

Client

Sarah Tan

Investor with 5 properties

"I chose the tenant replacement option when my tenant left early. Rizurf found me a new quality tenant within 2 weeks! I now use RENTASSURE™ for all my properties."

Client

Raj Patel

New Landlord in Johor

"As a first-time landlord, the peace of mind RENTASSURE™ provides is invaluable. When my tenant terminated early, I received a full refund of my service fees as promised."

Get In Touch

Have questions about RENTASSURE™? Our team is here to help.

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